Refund Policy

REFUND POLICY

Effective Date: May 16, 2023

1. Introduction

Rick's Cleaning Service (the "Company", "we", "us", or "our") values our relationship with you and offers a refund policy for services purchased through our online platform. This Refund Policy describes the circumstances under which we may issue refunds.

1. Refunds

We strive to ensure our customers are satisfied with our services. If you are not completely satisfied with the service you have received, we would like to hear from you. Please reach out to our customer service team with your concerns.

1. Conditions for a Refund

To qualify for a refund, you must meet the following conditions:

• You must submit your request within seven (7) days of the service completion date.
• The service provided must not meet the standards as agreed upon at the time of booking.

1. How to Request a Refund

To request a refund, please contact our customer service team with the following information:

• Your name and contact information.
• The date of the service.
• A detailed explanation of your reason for requesting a refund.

1. Processing your Refund

Once we receive your refund request, our customer service team will review it within five (5) business days. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

1. Changes to Our Refund Policy

We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.

1. Contact Us

If you have any questions, comments, or concerns about our Refund Policy, please contact us at [Company's Contact Information].

Please note that this Refund Policy is not a legally binding document. Instead, it sets out our company's current policies on refunds. We recommend you consult with a legal advisor to ensure it meets all local, state, and federal requirements.

• Process for return (i.e. how to initiate a return, how to contact customer service)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details